Reviews for CORSHAM OPTICIANS, CORSHAM
5/5 from Eddie
2 years ago
2 years ago
Updating my review: Two years on, Cilla and her team are better than ever! They deserve more than five stars. Thoroughly professional yet so warm and friendly - they inspire confidence and provide first-class service. I'm delighted with my new spectacles - thank you!
Two years ago: Really great experience at Corsham Opticians. Cilla and her staff are so friendly and helpful. The eye test was meticulous and professional and I was told that I don't actually need new spectacles, so no pressure to buy unnecessarily. Highly recommended and fully deserving five stars!
5/5 from Bevan
3 years ago
3 years ago
We have been going to Corsham Opticians for several years, and after a family appointment today I just wanted to write a review to say how impressive they are. They are friendly, yet professional - and nothing is too much trouble. The eye examinations are very thorough and everything is well explained. They are great with children and were exceedingly helpful and patient with helping me to choose my first pair of glasses without any pressure or sales pitches. The prices are very reasonable for the service they provide and I would highly recommend them to anyone.
5/5 from Lois
3 years ago
3 years ago
Very happy customer! I live in Cambridge, but having found this optician through local family connections, I now organise my UK holidays to include an optician's appointment with this practise. I have a complex prescription, and the professional care that I receive is extremely reassuring. I also love their ranges of eyewear, which the owner told me includes sources from Europe, so you can have glasses that are not on every face in the UK. A quaint building; approachable staff; reasonable prices - can't speak highly enough of Corsham Opticians.
5/5 from Jim
4 years ago
4 years ago
After many years loyal to a high street chain of opticians I was not getting the answers to problems I was having. The person I saw at Corsham opticians explained what the problem was and how to rectify in a language I could understand. The eye test was thorough and at the end there was no pressure to purchase new glasses from them. A bit of a trek for me but worth it. Very happy with my new glasses. Excellent!
5/5 from Christopher
4 years ago
4 years ago
Outstanding service as always! I recently had a routine eye test at Corsham Opticians and would absolutely recommend them to anyone. The entire team was kind and professional. The receptionist was friendly and welcoming. The optometrist who carried out the test was efficient and clearly explained my prescription. Cilla helped me choose glasses that were perfect for me from their wide selection.
The staff create a great environment that makes you feel well looked after and in highly competent hands. Thanks so much to Cilla and the team!
1/5 from David
4 years ago
4 years ago
I made an appointment because I was concerned at my increasingly blurred vision since witnessing the sudden, traumatic death of my wife a couple of months previously.
Claustrophobic panic attacks meant that I was exempt from wearing a mask.
I sat and waited for about 10 minutes before the male optician came into the waiting room and asked if I had a mask. I informed him politely that I was exempt.
He immediately said that in that case he could not treat me and turned his back on me and walked away, clearly not wishing to talk about it.
I pointed out to him politely that he was in breach of anti-discrimination laws, but he made no answer and disappeared into his consulting room.
It's hard to believe that anybody with such an appalling attitude should claim to be involved in public health in any capacity.
When I got home I emailed the other optician in the same street and received a very helpful and detailed response and were very happy to see me, although they could not see me immediately themselves.
Presumably they were inundated by customers leaving this establishment for a more professional optician.
Please don't bother with any empty apologies, placing the blame on the client, as you did the other lady.
5/5 from David
4 years ago
4 years ago
Just had my eye test at Corsham Opticians, from initial phone call, to eye test and selecting my new glasses, the experience was fantastic.
Everyone was extremely professional and welcoming.
Would highly recommend.
Thank you guys
5/5 from Laura
5 years ago
5 years ago
I booked my children in to have their eyes tested. We had a warm welcome by the receptionist and the gentleman we saw was really good with them; patient, friendly and efficient, taking the time to explain what he was doing and what the results of the tests were. He made it an enjoyable experience for them which will make future visits a pleasure, rather than something I have to drag them to! Highly recommended! I will be booking my next eye test with them too!
5/5 from Saphir
5 years ago
5 years ago
What a superb opticians! Due to my health condition I've been concerned about going out in public with conronavirus around, but Corsham opticians did everything in their power to make me feel comfortable. All the staff were kind, understanding and answered all my queries. What a lovely experience.
I also LOVE the funky glasses I came out with!
Thank you so much!
5/5 from Carole
8 years ago
8 years ago
Just picked up my new specs. I am very pleased with them. The eye test was conducted professionally and the dispenser gave me confidence in her ability. I chose some new frames after trying on a great selection of modern and interesting styles. Thanks to the team at Corsham Opticians. You are a great asset to Corsham